Repair past 14 days? Lowe's owes $50 — unless it's the fridge.

The rule and its carve-out

• The payment: $50, one-time over the life of the plan, when a covered product is not repaired within 14 days.
• The carve-out: the benefit does not apply to refrigerators or freezers — stated expressly in the terms.
• Source: Lowe's Protection Plan Terms & Conditions, doc ELPP0009S-1219.

Why the carve-out exists is not hard to guess — fridge repairs are the slowest and most common long stalls in the book. Name it for what it is, and claim the fridge benefits that do exist.

On a fridge, claim these instead

• Rental reimbursement: not repaired within 72 hours of the initial claim → up to 25% of the Retail Cost, approval before renting. The rental page has the call.
• Food spoilage: up to $300 per incident, documented. The spoilage page has the proof list.
• The count: every real repair moves the lemon count toward the forced outcome — the benefit that ends the fight. The count page.

Claim the $50 (non-fridge)

Count 14 days from the claim date. On day 15 with no completed repair, claim in writing: the claim number, the claim date, the plan's 14-day payment by name. Keep the dated claim — like every benefit here, it joins the chronology if the larger fight escalates. The checker flags the day your claim crosses the line.